Ciao, questions?
Refrigerate juice after opening. For best quality and freshness consume within 10-12 days of opening — must refrigerate. Unopened juice can be kept in a cool, dry place and consumed by the best by date on the bottle. Our juices do not contain preservatives.
There are no added sugars. The sugar content listed on the nutrition label represents the sugar that's naturally found in the fruit.
Concentrate Juice: Starts with fruit juice extraction, followed by filtration and dehydration to remove most of the water. Before packaging, water is added back and heat-pasteurized. Not From Concentrate Juice: The fruit is pressed without concentration and reconstitution, bottled and then pasteurized — retaining its natural water content, flavors, and sugars. Not From Concentrate is typically more nutrient-rich, maintaining higher levels of vitamins, minerals, and antioxidants.
Our juice is crafted in its purest form — it is not cooked. No nutrients are subjected to high heat, nor are nutritious bits of fruit removed. It's just juice in its unadulterated state. If you notice a little separation, simply give it a shake!
Glass BPA-free bottles. Do re-use them and do recycle!
We do our best to package everything securely. However, if your order arrives damaged please let us know at hello@peridotpure.com. Please include a photo.
At checkout, please let us know it's a gift by writing it in the Note section. You can also include a personalized message for the recipient there — we'll take care of the rest!
You can send any order as a gift. Please write your gift note in the Notes section at check-out. If you have a special request shoot us an email at hello@peridotpure.com.
We strive for your complete satisfaction with our juices. Should you desire a refund or wish to exchange your purchase, you have a 14-day window from the date of receipt to initiate the process. Return shipping costs are your responsibility, as we do not provide prepaid return labels. To qualify for a refund or exchange, items must be unopened, unused, and returned in their original condition. Your feedback and experience matter greatly to us.
Order Cancellation & Fulfillment Policy
At Peridot Pure, each order is prepared with care to ensure your juices arrive ready to enjoy.
Because we begin processing orders promptly, cancellation requests should be submitted within 1 hour of purchase whenever possible.
Please note that a cancellation request does not guarantee cancellation, as your order may already be in preparation or transferred to our fulfillment team by the time the request is received.
If we are able to intercept and cancel an order after preparation has begun, or after packaging or shipment arrangements have been made, a $15 fulfillment recovery fee will apply to offset a portion of the handling, packaging, and processing costs already incurred.
Once an order has been released to the carrier, it is no longer eligible for cancellation.
As our juices are premium consumable products, opened items are not eligible for return.
Should you need assistance, we are always happy to help at hello@peridotpure.com.
